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HTML email templates [Mar. 23rd, 2009|12:29 pm]
[Current Mood |curiouscurious]

Know much about designing them? I think I've made a bad one. Text only email clients are hacking mine apart. Have you made one before? Any advice for me?
And soon? A Phost.

Oh, is there any way to detect if a client wants Text Only and send them that instead, or do you just let it mangle your HTML?

[User Picture]From: courtly
2009-03-24 01:17 pm (UTC)
It absolutely is an issue... at least with web you're told the browser version when they ask for the webpage.

With email, you have no way to know anything about how they receive it... it's "fire and forget". Makes the whole job of tailoring your content very difficult.

As a side-tip, if you want to study how other companies do it, you'll need to examine their emails with something that lets you look at the full raw source of the incoming email, multiple MIME parts and all. I don't recall offhand if Outlook really does that, or if it just shows you headers and the source of the MIME component it decided was your text.
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