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HUGE mistake-Never get a home alarm system - Redhead Rantings [entries|archive|friends|userinfo]
Lanette

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HUGE mistake-Never get a home alarm system [Feb. 11th, 2008|03:50 pm]
Lanette
[Current Mood |irateirate]

I hate Protection One. With a passion. I've not been so livid in forever.

If you have any experience getting out of a contract due to absolutely unacceptably malfunctioning hardware, untolerable false alarms, and incompetent customer service, please let me know.

It is better to be robbed on occasion than to deal with this company. I hate them with the passion formerly dedicated to deepdiscount.com (who are still worthless ba$tages).

I'm ready to go to the Attorney General with this. They are so out of line. I have to cancel by letter!!! You can't even fax anything to them!! WTF? You can't contact anyone by email or cancel by phone, no matter how much you are willing to pay. They also now say I have a 3 year (not 2 year) contract. I'm going to send a certified copy of the contract insisting that they not charge me one penny more than I'm obligated to pay for not using their services. It will be worth a large sum of money (over $700) to never ever have anyone associated with that company in my life again. They so need to be sued.

It's WAR b*tches!!! We're going to court.
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Comments:
[User Picture]From: starrynytes4me
2008-02-12 05:53 am (UTC)
We signed in August. It's only worked 1 day total since then. 2 tech visits. The one day it was on, it had a false alarm within 30 minutes. Our cats weight 15lbs and they say it's safe for pets up to 30lbs, but they lie. I just hate the whole thing.
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